Technical difficulties

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Technical difficulties

Post by onyx » Tue Jul 12, 2011 4:06 pm

As some of you may have noticed, we have recovered from a severe server issue, namely a faulty harddrive. |The disk has been replaced, but we have lost about 24 hours of new posts in the forum. Sorry for the inconvenience.
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Re: Technical difficulties

Post by Al-T » Tue Jul 12, 2011 4:26 pm

Hi Onyx,

I don't think everything is working as it should be yet. I keep getting logged out when browsing the forums and trying to post replies. Hopefully this will post okay.
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Re: Technical difficulties

Post by onyx » Tue Jul 12, 2011 4:30 pm

Try logging out and then in again. It's probably a problem with your cookies. I don't have this issue on my end currently.
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Re: Technical difficulties

Post by Ignaitus » Tue Jul 12, 2011 5:47 pm

I had the same issue Al-T, it took me FOREVER to be able to report the issue, and I was just logging on just to PM someone when I said screw this as soon as I reported it.

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Re: Technical difficulties

Post by TrueMage » Tue Jul 12, 2011 6:35 pm

Same here. Made this post after half of hour dancing with tambourine. :)

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Re: Technical difficulties

Post by Al-T » Tue Jul 12, 2011 8:24 pm

It's not a cookie issue. There have been no changes to my main browser (Firefox), either updates or settings in over 2 months. I'll check my other browsers (IE8, IE9, Opera 11.5 and Chrome) and see if the problem occurs in them also.

Nice tune you are making on the Tambourine TrueMage :)

[EDIT] Testing IE8......same issue

Testing IE9.....same issue

Testing Opera.....same issue

Testing Google Chrome.....same issue

In all cases, logging in, browsing and performing any other actions is much slower than usual.
Al-Tisaur...Card carrying member of mentaldom since March 2007 & "Zy-Sensitive" Veteran Pension Holder!
Veteran? More like "Ancient Relic!"..been playing the mod for 12 years!
Trying to picture Al as a Power,... it's not working it must be the Tiger Stripes that get me every time - Hans
I get knocked down but I get up again, you're never gonna keep me down...!
Official Zy-El Website | ZyEl Wiki | Russian Zy-El Website by mahatmaQL | Eastern Sun

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Re: Technical difficulties

Post by kidpaddle94 » Tue Jul 12, 2011 8:51 pm

I also keep getting logged out, and checking the auto-login won't work to. Pretty annoying.

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Re: Technical difficulties

Post by kidpaddle94 » Tue Jul 12, 2011 9:35 pm

oh and the site is very very slow to.

Sorry to double post, but I can't login and edit my post, I get logged off before. Really sorry.

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Re: Technical difficulties

Post by onyx » Tue Jul 12, 2011 10:05 pm

According to our host, there is nothing wrong currently. He advised that you log out, clear your cookies, and then log in again. Other than that, I'm not sure how I can help you, given that I'm not experiencing the same problems as you.
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Re: Technical difficulties

Post by Al-T » Tue Jul 12, 2011 10:54 pm

Cookies are cleared every browser session end. Have also done this manually 4 times. DNS resolver cache has been flushed and have renewed IP address 3 times. Prefetch directory is cleared every 30 minutes. Defragmented HD. Checked remote connections to home and work networks...no issues. Next test on my side would be to flatten and reimage PC/flatten PC and reinstall O.S. and all programs manually and I'd rather not do that just yet.

It's only in the last 24 hours I have been experiencing these problems, since the posts were lost, so can you ask the host to double-check please?

Timeout/TTL values?
Al-Tisaur...Card carrying member of mentaldom since March 2007 & "Zy-Sensitive" Veteran Pension Holder!
Veteran? More like "Ancient Relic!"..been playing the mod for 12 years!
Trying to picture Al as a Power,... it's not working it must be the Tiger Stripes that get me every time - Hans
I get knocked down but I get up again, you're never gonna keep me down...!
Official Zy-El Website | ZyEl Wiki | Russian Zy-El Website by mahatmaQL | Eastern Sun

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Re: Technical difficulties

Post by kidpaddle94 » Tue Jul 12, 2011 11:09 pm

cookies and cache cleared. I keep getting legged off.

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Re: Technical difficulties

Post by Ignaitus » Wed Jul 13, 2011 2:00 am

Ok, the website is still logging me out, BUT it is loading alot faster then yesterday, and no more errors....
besides the log out issue....

EDIT: I also cannot download anything off of inverthia, I have no idea if this applys to any other download source on the keep too.

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Re: Technical difficulties

Post by onyx » Wed Jul 13, 2011 5:37 am

It's being discussed. Now I'm getting the problem too.
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Re: Technical difficulties

Post by Ignaitus » Wed Jul 13, 2011 5:43 am

The log in issue or the downloads?

I also tried the other PK downloads and they are not working too :x

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Re: Technical difficulties

Post by PlanetRaptoR » Wed Jul 13, 2011 1:01 pm

Login issues should be fixed now

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Re: Technical difficulties

Post by Ignaitus » Wed Jul 13, 2011 4:09 pm

Guessing your running the server?
If so it seems to of worked so far

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Re: Technical difficulties

Post by Al-T » Wed Jul 13, 2011 5:06 pm

PlanetRaptoR" wrote:Login issues should be fixed now
Thanks for fixing this so quickly. It's working fine again even with multiple tabs open.
Al-Tisaur...Card carrying member of mentaldom since March 2007 & "Zy-Sensitive" Veteran Pension Holder!
Veteran? More like "Ancient Relic!"..been playing the mod for 12 years!
Trying to picture Al as a Power,... it's not working it must be the Tiger Stripes that get me every time - Hans
I get knocked down but I get up again, you're never gonna keep me down...!
Official Zy-El Website | ZyEl Wiki | Russian Zy-El Website by mahatmaQL | Eastern Sun

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Re: Technical difficulties

Post by Ignaitus » Wed Jul 13, 2011 10:32 pm

Have the download links been fixed yet?
EDIT: Nevermind they are. Everything seems normal now.

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Re: Technical difficulties

Post by kidpaddle94 » Wed Jul 13, 2011 11:33 pm

Yes, everything seems to be fixed and working well now. Thank you.

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Re: Technical difficulties

Post by onyx » Thu Jul 14, 2011 5:30 am

The last problem that we were experiencing has also been fixed. It was a problem with the board e-mails. Sorry for any inconvenience this might have caused.

All new users who have registered to the site in the last couple of days didn't receive the authorization e-mail, so their accounts are inactive. If any of you read this, please contact me and I'll activate your accounts manually.
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Re: Technical difficulties

Post by dav92 » Thu Jul 14, 2011 5:06 pm

The forums seem to be much slower than before. Often I can't connect and even if I can loading is terribly slow.

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Re: Technical difficulties

Post by onyx » Thu Jul 14, 2011 5:29 pm

It's being looked at.
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Re: Technical difficulties

Post by PlanetRaptoR » Thu Jul 14, 2011 6:38 pm

The speed issues should be fixed now. Thanks for your patience, everyone.

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Re: Technical difficulties

Post by TrueMage » Thu Jul 14, 2011 8:15 pm

Thank you. :)

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Re: Technical difficulties

Post by dav92 » Thu Jul 14, 2011 9:31 pm

Thank you very much.

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